Adobe E-Learning Subscription Problems Return

Went to use Captivate today – to prepare some tutorials to support some training later this week.

Found myself on day 00 of my trial (I pay a monthly fee to use this software – this isn’t a trial – well not in that sense – the recurring issues are a trial)

Latest E-Learning Suite Adobe Subscription Problem
Latest E-Learning Suite Adobe Subscription Problem

I tried the “License” option – but got no subscription choice

Adobe Subscription Model Problem
Adobe Subscription Model Problem

Tried the original serial number – that doesn’t work.

Went back to the installation routine.

Adobe Subscription Model Problem
Adobe Subscription Model Problem

Did get a subscription option – but it won’t work with my ID.

As an aside

I’d like to upgrade to 6.1 – to get Acrobat XI – but my software won’t deactivate.

I pay for these tools, I would like to be able to use them.

I will report developments