Went to use Captivate today – to prepare some tutorials to support some training later this week.
Found myself on day 00 of my trial (I pay a monthly fee to use this software – this isn’t a trial – well not in that sense – the recurring issues are a trial)
I tried the “License” option – but got no subscription choice
Tried the original serial number – that doesn’t work.
Went back to the installation routine.
Did get a subscription option – but it won’t work with my ID.
As an aside
I’d like to upgrade to 6.1 – to get Acrobat XI – but my software won’t deactivate.
I pay for these tools, I would like to be able to use them.
I will report developments